Services

Six practice areas. One discipline.

Every engagement starts with a measurable outcome and ends with a working system — in 4 to 8 weeks. No slide-deck-only delivery. No body-shop billing.

01

Customer data maximization

Get the most from the data you already own.

A focused 2–3 week sprint to find the revenue hiding in the customer data you already own, mapped to measurable outcomes. Output: a prioritised value map with ROI estimates per opportunity, not a 60-slide deck.

What you walk away with

  • Prioritised map of revenue opportunities across acquisition, personalisation and retention
  • Build-vs-buy recommendation per opportunity
  • First high-value use case scoped for delivery
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02

Data Strategy & Architecture

Build the foundation that makes AI possible.

Most AI POCs die because the data underneath isn't ready. We design the architecture that turns scattered customer data into a usable foundation for personalisation, AI agents and analytics.

What you walk away with

  • Reference data architecture (CDP, warehouse, vector store)
  • Data quality + governance baseline
  • Migration sequence from current state
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03

AI-Driven Customer Experience

Turn data into experiences that drive revenue.

We design and ship CX systems that use your first-party data to drive conversion, retention and lifetime value. Built on top of platforms you already own (Braze, Adobe, Salesforce).

What you walk away with

  • Customer journey orchestration live in 6–8 weeks
  • Measurable lift on a target metric (conversion, retention, AOV)
  • Operational playbook for your team
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04

Data Commercialisation

Find the revenue hiding in your data.

Your customer data has commercial value beyond your own marketing. We identify and build the products, partnerships and analytics that turn data into a new revenue line.

What you walk away with

  • Three commercial use cases sized + prioritised
  • First MVP delivered to a paying internal or external customer
  • Go-to-market plan for the highest-impact use case
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05

Customer Personalisation at Scale

From segments to 1:1 — in weeks, not quarters.

Move beyond broad-stroke segmentation. We build the data + AI infrastructure that delivers true 1:1 personalisation across channels, with measurable lift on the metric that matters.

What you walk away with

  • Real-time personalisation engine running in production
  • A/B tested lift over current personalisation baseline
  • Reusable model for new use cases beyond launch
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06

Customer Agents for Speed

Build AI agents for customer activation and growth — with human oversight.

We build AI agents that handle real customer-facing work — personalised outreach, lead qualification, support triage, retention interventions — with the right human-in-the-loop guardrails to keep your team in control and your customers well served.

What you walk away with

  • First production agent handling a measurable share of customer activation volume
  • Observability, evals and rollback in place
  • Operating model for adding new agents over time
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07

Teams Data Maximization Skill Development

Build the team and skills to turn data into revenue.

Training and consulting on how to structure, hire, and upskill a team for a revenue-first data culture. Covers role design, capability gap analysis, and hands-on coaching. Built for CMOs and CDOs who want their people — not just their tech — driving revenue outcomes.

What you walk away with

  • Revenue-focused role and team structure designed for your organisation
  • Skills gap assessment with a prioritised upskilling roadmap
  • Workshop programme your team can run independently after delivery
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Not sure which engagement fits?

A 30-minute discovery call clarifies it. We'll tell you which practice area is wrong for your problem before we tell you which is right.

Book a discovery call